Branch Management Webinars

 
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Webinar | 1 1/2 Hours

What are the actions needed to build your culture? What type of training will you need? What essential actions and best practices will it take to keep a positive culture alive and thriving for the long run?

What You Will Learn
• Action Steps
• Building an effective training program
• Effective Coaching
• Specific Management Actions
• Rewards and Recognition
• Best... Details
Webinar | 1 1/2 Hours | 2.00 CE Credits

If we don’t point the team in the right direction, they will wander around aimlessly. We must redefine success in the brave new world of banking. What does success look like? What are the actions of a successful team member?

What You Will Learn

• How do we redefine success in our changing world
• Identifying successful behaviors
• Establishing standards of behavior
• ... Details
Webinar | 1 1/2 Hours

This webinar will focus on how and where to get started with building your financial institution’s culture. We also will include stumbling blocks to getting started.

What You Will Learn
• Why improve the work environment: the business case
• The specific steps to take
• How to define your team’s mission within the institution
• Defining team core values
• Defining roles and... Details
Webinar | 1 ½ Hours | CE Credits: 2.0

This webinar will cover the essential steps to becoming a successful branch manager in today’s competitive environment and lay the foundation necessary to grow your branch and maximize team performance. The industry is changing at a rapid pace. Do you have what it takes to succeed? This webinar will point you down the right path.

Each session of this two-part webinar can be taken independently or taken together for a... Details
Webinar | 1 ½ Hours | CE Credits: 2.0

This webinar will cover the essential steps to becoming a successful Branch Manager in today’s competitive environment. The industry is changing at a rapid pace. Do you have what it takes to succeed? This webinar will point you down the right path and help you organize your team and yourself for success. This is essential to building a great team. We will cover the essential steps to becoming a successful branch manager in today's... Details
Webinar | 1 1/2 Hour

The basis of our business is directly contingent upon keeping our account holders happy for life. Accomplishing the basics in service is only the beginning of keeping an account holder for life. This webinar will help participants better understand the account holder’s motivation and simple best practices that will build life long relationships. Accomplishing the basics in service is only the beginning of keeping an account holder for life. This... Details
Webinar | 1 1/2 Hours | 2.00 CE Credits

Older adults can be attractive targets for financial exploitation and may be taken advantage of by scam artists, financial advisors, family members, caregivers, or home repair contractors. Recent studies suggest that financial exploitation is the most common form of elder abuse and that only a small fraction of incidents is reported. Older adults often are targeted because they have retirement savings, accumulated home equity, or... Details
Webinar | 1 1/2 Hours

This webinar is designed to help all the employees of the financial institution understand that we are ALL in the service business. Satisfying the account holder is no longer acceptable. We must take it to a higher level and “WOW” the account holder.

As a result of this session attendees will

• Be able to define a “WOW” in your financial institution
• Discover how we can differentiate our business through... Details