Breaking Down the Signature Card and Contract
Breaking Down the Signature Card and Contract
Webinar | 1 1/2 Hours | CE Credits: 2.0

Sometimes the simplest error or typo can create legal ownership, insurance and access issues for your account holder. If you do not sign the signature card on a joint account, it is not insured. If you add notes to the cards or add signers after the fact, many times you can create liability for your financial institution. When you open accounts, you are tempted to accommodate the account holder’s wishes and needs in ways that create liability for your financial institution. These do’s and don’ts may save your financial institution thousands of dollars in the future and keep your officers and account representatives from creating liability and future losses on the deposit side of your financial institution.

Topics Covered

When small favors for account holders can cost the financial institution big liability
Why you cannot give money to someone who has not signed the signature card
Why checks must match accounts
When do you have to retype the signature card and when can it go with small changes
When does it matter which disclosures you give on new accounts
Typos, whiteout, initialing and other issues that can cost the financial institution big time
The impact of lack of signatures on your contracts and how that affects insurance
When failure to read the contract and follow it can be significant—closing accounts, rights of offset, and other issues in the contract
How to set-up signers, powers of attorney and other important fiduciary relationships so you won’t confuse ownership
Common errors on ownership types and how that can create big problems on deceased accounts
Account stylings and taxpayer identification numbers—at $50 per error, how many can you afford?
And much more…

Who Should Attend

This webinar will benefit new account representatives, personal bankers, branch managers, branch operations, training and customer service representatives.


Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 28 years of combined teaching and banking experience.